At Bex Salon & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our services, or interact with us online or in person.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other details provided during appointment booking or inquiries.
• Payment Information: If you make a purchase or book a service online, we may collect payment details securely through third-party payment providers.
• Technical Data: IP address, browser type, and device information for website analytics and improvements.
• Communication Data: Any messages or inquiries you send via our website, social media, or customer service channels.

2. How We Use Your Information

We use your information to:

• Process bookings, appointments, and payments.
• Provide personalized beauty and spa services.
• Send appointment confirmations, reminders, and promotional offers.
• Improve our website, services, and customer experience.
• Respond to customer support inquiries and feedback.
• Ensure security and prevent fraud.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party companies that assist with payments, marketing, or analytics.
• Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is 100% secure, so we encourage you to use strong passwords and keep your login credentials confidential.

5. Your Rights

You have the right to:

• Request access to your personal data.
• Update or correct your information.
• Opt out of marketing communications.
• Request deletion of your data (subject to legal obligations).

To exercise any of these rights, please contact us at [Your Contact Email].

6. Cookies & Tracking Technologies

Our website may use cookies to improve your browsing experience. You can adjust your browser settings to disable cookies, but some features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 Email: support@bexsalonspa.com
📍 Address: 17 Abdul Quadri Adebiyi Street Magodo Phase 2 Lagos Nigeria, Ketu, Lagos, Nigeria
📞 Phone: 08095503931